About LiveAgent
LiveAgent is a multi-channel help desk system used by thousands of companies worldwide. Support your customers over all communication channels - email, chat, Facebook, Twitter, phone, web, forums and more from one place!...
LiveAgent is a multi-channel help desk system used by thousands of companies worldwide. Support your customers over all communication channels - email, chat, Facebook, Twitter, phone, web, forums and more from one place!
LiveAgent for Android - Full customer support in your hand. Chat with your customers, solve tickets and be more productive on-the-go!
Main features:
- Get push notifications of new tickets or chats
- Chat with your customers directly from the app
- Resolve, Transfer and respond to tickets
- Use your preset filters to organize your tickets
- See tags, notes and departments for every ticket
IMPORTANT NOTICE:
Even though it's possible to install this app on Android version 4.X, we're sorry but the application is no longer supported on this OS version.
LiveAgent server side supported version:
5.17.23.1 or higher
Previous Versions
Here you can find the changelog of LiveAgent since it was posted on our website on 2016-10-03 09:35:04.
The latest version is 2.5.6 and it was updated on 2024-04-22 12:41:47. See below the changes in each version.
LiveAgent version 2.5.6
Updated At: 2023-08-07
Changes: - preventing screen-off while active chat is opened
- fixed format of system message
- fixed downloading attachments
- fixed creating new ticket
- fixed notifications
- performance improvements
- security fixes
- updated translations
LiveAgent version 2.5.4
Updated At: 2022-02-11
Changes: - security fixes
LiveAgent version 2.5.3
Updated At: 2021-02-02
Changes: - fixed agent role in sidebar
- security fixes
LiveAgent version 2.5.2
Updated At: 2020-06-19
Changes: - fixed crashes while receiving push notification on some devices
- fixed crash while opening ticket
LiveAgent version 2.5.1
Updated At: 2020-03-15
Changes: - online chat status now depends on user chat setting, no matter app is running or killed
- optimized battery consumption to a minimum
- fixed playing voice recordings
- other fixes
LiveAgent version 2.3.23
Updated At: 2018-10-24
Changes: - fixed crashing on opening some tickets
LiveAgent version 2.3.11
Updated At: 2016-08-30
Changes: Ver. 2.3.11,- bug fixes,- fixed online status on Android 6.0 and higher,Ver. 2.3.10,- ticket code linking,- ability to copy ticket code,- improved ui performance and scrollings,- fixed avatars and gravatars,- scrollable ticket title,- in-app chat ringing dialog change,- many other fixes
Disclaimer
Official Google Play Link
We do not host LiveAgent on our servers. We did not scan it for viruses, adware, spyware or other type of malware. This app is hosted by Google and passed their terms and conditions to be listed there. We recommend caution when installing it.
The Google Play link for LiveAgent is provided to you by apps112.com without any warranties, representations or guarantees of any kind, so access it at your own risk.
If you have questions regarding this particular app contact the publisher directly. For questions about the functionalities of apps112.com contact us.
